Customer and passenger enquiry

Compliment

Complaint

Select the type of inquiry from the dropdown list below, fill out all the necessary information, and send it to KEF parking services. This ensures that your inquiry reaches the right place and that you receive a response and resolution as quickly as possible.

Contact parking services

If you've misplaced personal belongings at Keflavík airport or on board an Icelandair aircraft towards Keflavík airport, don't worry - we're here to help.

Lost luggage

Lost and found

Passengers with reduced mobility - PRM

Assistance at the airport - PRM - Passengers with reduced mobility

We are here to help you around KEF airport. For faster and smoother service, please provide clear and accurate details. Our team responds to inquiries during office hours (Monday to Friday, 08:00 to 16:00).